The Federal Commission for Competition and Consumer Protection (FCCPC) has called on the Distribution Companies (DisCos) to respect the rights of electricity consumers.
The Commission also urged companies to be mindful of their commitments to customers in this period of severe electricity shortages and customer dissatisfaction.
The Commission on its official Twitter account @fccpcnigeria showed some copies of consumer rights under @NERCNG’s meter asset providers and service-based tariff frameworks.
It says “Customers will be billed according to the hours of electricity supply (approved band rating).
“You have the right to challenge the tariff band classification that has been assigned to you.
“The payment of meters will not be made if there are no meters available.
“The Meter Asset Provider (MAP) will install the meter at the customer’s premises within 10 business days of payment.” (NAN)
The Chief Executive Officer of Air Peace, Allen Onyema, has been hit with new charges…
Contrary to reports in a section of the media that the Nigerian Upstream Petroleum…
Tajudeen Suleiman It was a pleasant shock for me to read the National Bureau of…
A member of the House of Representatives, representing Isiala Mbano / Onuimo / Okigwe…
Leading financial institution in Nigeria, Fidelity Bank Plc, has assured its customers of unwavering…
Fidelity Bank Plc complies with the highest corporate governance standards as the leading commercial…
This website uses cookies.