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Arik Air resumes flight operations

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Customer service week: Arik Air serenades, gives gifts to passengers 

The management of Arik Air has announced the resumption of flight operations.

This followed the shut down of its operations by some aviation unions on Monday.

Arik Air’s public relations and communications manager, said all early morning flights operated as scheduled on Tuesday.

“All our early morning flights for Tuesday, September 15, 2020, operated in and out of Lagos on schedule and all other flights for the day will operate as scheduled,” Ola said in a statement.

“Once again, we apologize to all our valued customers for the disruption to their travel plans on Monday and assure them of our resolve to continually adhere to safety standards.

“Passengers with tickets who could not fly on Monday can modify such tickets at no extra cost to travel at any time.

“We thank our esteemed customers for their understanding, confidence and support during this period.”

The aviation unions who shut down Arik Air’s operation on Monday over payment of outstanding salaries arrears, signing of conditions of service, remittance of pension, tax, and statutory deductions to the appropriate authorities include the National Union of Air Transport Employees (NUATE)  and Air Transport Senior Staff Services Association of Nigeria (ATSSSAN).

The airline had said it was already working with the Federal Ministry of Labour and Employment, the Ministry of Aviation and the Nigerian Civil Aviation Authority (NCAA) to resolve all pending issues with the unions and a section of the staff.

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