In a statement released on its X (formerly Twitter) account, the airline addressed the difficulties customers are experiencing on the Lagos-London route.
Air Peace confirmed that this route is not fully booked and assured that their IT team is working diligently to resolve the booking system glitch as swiftly as possible.
“It has come to our attention that customers are experiencing challenges when attempting to book London flights on our platforms, as they keep getting a ‘fully booked’ error notification.
“We wish to assure the flying public that our Lagos-London-Lagos flights are not fully booked as our IT Team is actively investigating the issue,” the statement read in part.
The statement also recommended that travelers who have faced booking challenges on the Lagos-London route should book their flights through authorized travel agents or directly via the airline’s website.